At Flanders Family Eye Care you won't just find a pair of glasses. We want you to feel good with your new glasses in the long term, so we provide the comprehensive services you would expect from a competent and responsible optician.
Advice: Professional and with a Definite Sense of Style
What frames look best on you? What glasses should you choose for your vision and your viewing habits? Each customer has individual requirements in terms of vision correction. With the opticians at Flanders Family Eye Care, you can count on getting competent, personal and detailed advice.
Processing and Repair: Traditionally in Our Workshop
Making an individual pair of glasses requires a number of work steps that are still traditionally done by hand today to ensure quality. Our opticians therefore personally grind your lenses in our workshop. We can carry out the repairs right here at our store. That way you are guaranteed long-lasting satisfaction with your finished glasses.
Adjustment and Care: We're Happy to Help
Your glasses don't sit properly on your face any more? The arm on your frames is broken or twisted? Our friendly team is always here to handle small adjustments, repairs or cleaning for you immediately and free of charge.
Eye Wear Warranty
Flanders Family Eyecare's warranties are as follows:
One year, one time replacement on scratched lenses, excluding lenses that do not have the scratch protection coating added. One year, one time warranty on frames due to manufacturer's defects. Please note that the warranty may be at the descration of our staff upon inspection of the product. 30 day return policy on eyeglasses and contacts from order date. Contacts must be returned unopened and packaging undamaged in order to be returned. All pieces of the frames must be returned to us to be able to honor the warranty. Loss IS NOT covered. Do not glue the glasses in anyway, that will void the warranty.
PLEASE NOTE: Some insurance companies require us to use their own labs to make your eyeglases. These labs have their own warranty and return policies. We must follow their guidelines for what they consider a warranty or return.
Hours Of Operation:
Monday, Wednesday and Friday 9:00am - 6:00pm
Tuesday and Thursday 11:00am - 8:00pm
Saturday 8:00am - 12:00pm